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ZONAL AUDIO FAQ

How Can I Use The Samples? 

If you Legally purchase any of the loops or products from, www.zonalaudio.com, then you can use the loops mixed in with any of your compositions. However, You Cannot claim they are yours without your incorporating other sounds to an extent to where it sounds different than the original. As long as it is altered with other instruments or sounds You are good to go! If there would ever be anything different, it will be clearly noted on the website. You cannot use the sounds to make: another sample library, sound effects on a website, or multimedia production, etc. – Unless it is part of a composition with other sounds. 

Once I pay for the loop and I sell the work can I legally keep any profit? 

Yes you can. When you buy the loop and customise it or use clips from the one you purchased in your own work, then that is it. You would then own that as your mix and can go ahead and be as successful as you like with the finished product. Once you buy the loop and alter it to a certain extent, you would own the rights to that work. If it gets chosen for radio, television, or internet play you would be all set! Feel free to let us know as we take pride in your successes and let others know where you got your samples from! 

How do I show proof that the samples or edited loops I used are in fact mine? 

We advise that You keep your receipt (in any format) to show that You had purchased the content originally that was later altered in Your way. If for some reason a sample may require more than that or authorization from the artist, it will be clearly noted in the description. As well, feel free to contact us with proof and We will provide a copy if you purchased it and misplaced the receipt or file, etc. 

How can I pay for these amazing soundpacks?! 

We take all major debit or credit cards along with PayPal. 

I tried to check out but my card was not recognized or rejected, why is that? 

It may be for multiple reasons, but if the issue was due to the use of a particular card, it may be due to a restriction imposed by PayPal security. For example, if the card you used is not normally used in that manner, or if it was used more frequently than is normal in a set amount of time. That could trigger an alert or alarm for the card. In that case, You can also pay directly through PayPal, via the PayPal Pro Express option. 

If you have any issues please contact us and we will solve the issue and get you back to making music as quickly as possible! 

I just bought a loop or sample, but I haven’t gotten it in my email? 

First off, Our apologies. Secondly, sometimes it would depend on your connection or internet. Try waiting a little while for the email to go through. Also, we advise you to check your spam folder, it very well could have been rerouted to another inbox. Thirdly, if you have your receipt or have proof of purchase we will send you a copy of the download link or file. The files will be sent to you be a clickable link or (web address) and the file would either be in the format of .zip 

Are the free packs really free? 

Yes! The same applies in that they have to be altered to a certain extent. You would be buying the licence to alter and use them just like the regular packs or loops. They are sample packs and have the bear bones of the actual packs. As well, when You purchase the full pack, the creator or artist is Supported. So, it would help them and us to have more free samples if You did buy the full version. But, you can see and hear them all for yourself! 

How do Z-Coins work?

When you make a purchase we give you a Z-coin for every £1gbp spent. These can be redeemed as credit towards your next purchase when you are in the checkout page.

If you have any other questions you can email us at support@zonalaudio.com

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